When will I receive my welcome pack?
Once you have paid your subscription fee, you will receive a welcome e-mail confirming your registration. You will receive your personalised gorritazuria membership card in the welcome pack within 5 working days. In the case of international subscriptions, this may vary depending on the country of destination.
Can I exchange or return my welcome pack?
Welcome packs cannot be exchanged or returned. If you have received a wrong or faulty item, please contact us by e-mail at email@example.com. We will contact you as soon as possible to resolve the issue.
How much does delivery to my town/city cost?
Deliveries within mainland Spain are free of charge. These are the charges for all other destinations: